ADVANTA ERP System
Complete User Manual & Documentation
Welcome to ADVANTA ERP
This comprehensive manual covers all aspects of the ADVANTA Enterprise Resource Planning system designed specifically for construction and project management. The system streamlines requisitions, procurement, inventory management, and project tracking across your organization.
🚀 Quick Start
New users should begin with their specific role guide below. Each section provides step-by-step instructions for daily tasks.
System Architecture
🏗️ Project Management
- Project creation & team assignment
- Milestone tracking & progress monitoring
- Budget management & cost control
- Resource allocation
📋 Requisition System
- Multi-level approval workflow
- Store vs Purchase requisitions
- Real-time status tracking
- Automated notifications
📦 Procurement
- Supplier management
- LPO creation & issuance
- Delivery tracking
- Price comparison
💰 Finance & Reporting
- Payment processing
- Expense tracking
- Financial reporting
- Budget vs Actual analysis
System Requirements & Setup
Technical Requirements
💻 Client Requirements
- Browser: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
- JavaScript: Must be enabled
- Screen Resolution: 1280x720 minimum
- Internet: Stable broadband connection
- Cookies: Must be enabled for session management
🛠️ Recommended Setup
- Use Google Chrome for best performance
- Bookmark your role-specific login page
- Enable browser notifications
- Use PDF reader for document downloads
- Keep browser updated to latest version
Security Best Practices
🔐 Security Guidelines
- Never share your login credentials
- Use strong passwords (min. 8 characters with mix of letters, numbers, symbols)
- Log out after each session, especially on shared computers
- Clear browser cache regularly
- Report any suspicious activity immediately to IT
Getting Started
First Time Login
Access the System
Navigate to the ADVANTA login portal and select your role-specific login page.
Enter Credentials
Use the email and password provided by your administrator. First-time users may need to reset their password.
Explore Dashboard
Familiarize yourself with your role-specific dashboard layout and navigation menu.
Complete Profile
Update your profile information including contact details and notification preferences.
👑 Administrator Guide
Complete system administration and user management
Administrator Responsibilities
Administrators have full system access and are responsible for user management, project setup, system configuration, and overall system maintenance.
User Management
- Create and manage user accounts
- Assign roles and permissions
- Reset passwords and manage access
- Monitor user activity
Project Setup
- Create new projects
- Assign project teams
- Set up project stores
- Configure project budgets
System Configuration
- Manage system settings
- Configure approval workflows
- Set up notification templates
- Manage system backups
Step-by-Step: Creating a New Project
Navigate to Projects
Go to Admin Dashboard → Projects → Create New Project
Enter Project Details
Fill in project name, code, description, location, dates, and budget
Assign Team Members
Select Project Manager, Store Manager, Engineers, and Surveyors
Create Project Store
System automatically creates a dedicated store for the project
Generate Milestones
System creates default construction milestones automatically
📊 CEO Executive Guide
Executive overview, approvals, and strategic decision-making
CEO Portal Features
The CEO portal provides high-level oversight of all company operations, financial performance, project progress, and strategic decision-making tools.
Approval Authority
- Final approval on major requisitions
- LPO approval and authorization
- Budget override capabilities
- Strategic project approvals
Financial Overview
- Company-wide financial dashboard
- Budget vs actual expenditure
- Project profitability analysis
- Cash flow monitoring
Project Portfolio
- All projects status overview
- Milestone completion tracking
- Resource allocation views
- Project health indicators
Approval Workflow for CEO
Requisition Created
PM & Ops Approved
CEO Review
Final Approval
Step-by-Step: Approving a Requisition
Access Pending Requisitions
Go to CEO Dashboard → Pending Approval to see all requisitions awaiting your review
Review Details
Click on any requisition to view full details, items, costs, and approval history
Make Decision
Choose to Approve, Reject, or Request modifications with comments
Set Approved Amount
You can adjust the approved amount if different from requested amount
Confirm Action
System notifies all relevant parties and moves requisition to next stage
📋 Project Manager Guide
Project oversight, team coordination, and resource management
Project Manager Responsibilities
Project Managers oversee specific construction projects, manage project teams, approve requisitions, monitor progress, and ensure projects stay on schedule and within budget.
Team Management
- Coordinate with engineers and surveyors
- Assign tasks and responsibilities
- Monitor team performance
- Facilitate communication
Requisition Approval
- First-level approval for project requisitions
- Budget compliance checking
- Priority setting for requests
- Resource allocation decisions
Progress Monitoring
- Track milestone completion
- Monitor project timeline
- Budget expenditure tracking
- Progress reporting to management
Step-by-Step: Managing Project Requisitions
Review Pending Requisitions
Check your dashboard for new requisitions from engineers on your projects
Evaluate Request
Review items, quantities, costs, and urgency against project budget and timeline
Approve or Modify
Approve as-is, adjust quantities/prices, or reject with explanation
Forward to Operations
Approved requisitions move to Operations for further processing
Track Status
Monitor requisition progress through procurement and delivery stages
🏗️ Engineer Guide
Site operations, material requests, and technical oversight
Engineer Responsibilities
Engineers manage day-to-day site operations, create material requisitions, monitor construction quality, and provide technical guidance for project execution.
Requisition Creation
- Create material and equipment requests
- Specify technical requirements
- Set urgency levels
- Provide detailed specifications
Site Supervision
- Monitor construction quality
- Supervise subcontractors
- Ensure safety compliance
- Document site progress
Technical Input
- Provide technical specifications
- Review material quality
- Approval of delivered items
- Quality control documentation
Step-by-Step: Creating a Requisition
Access Requisition Module
Go to Engineer Dashboard → Requisitions → Create New
Select Project & Type
Choose your project and select between Store Requisition or Purchase Requisition
Add Items
Specify items, quantities, units, and provide technical specifications
Set Urgency & Reason
Define urgency level and provide detailed reason for the requisition
Submit for Approval
Submit to Project Manager for first-level approval
📐 Surveyor Guide
Construction milestone tracking and progress documentation
Surveyor Responsibilities
Surveyors track construction progress, update milestone completion, document site conditions, and provide accurate progress reporting for management decision-making.
Milestone Tracking
- Monitor construction milestones
- Update completion percentages
- Document progress with notes
- Track against project timeline
Progress Reporting
- Generate progress reports
- Document challenges and solutions
- Provide photographic evidence
- Update management regularly
Quality Documentation
- Record actual costs incurred
- Document work quality
- Note any deviations from plans
- Maintain accurate records
Standard Construction Milestones
🏗️ Construction Phases
- • Foundation (Omusingi)
- • Substructure
- • Superstructure
- • Roofing Level
- • Finishing Stages
- • Finalization
📈 Progress Indicators
- • Completion Percentage (0-100%)
- • Status (Pending/In Progress/Completed)
- • Actual vs Estimated Costs
- • Timeline Adherence
Step-by-Step: Updating Milestone Progress
Access Project Milestones
Go to Surveyor Dashboard → Select Project → View Milestones
Select Milestone to Update
Choose the specific milestone you want to update progress for
Update Progress Details
Set status, completion percentage, actual costs, and add progress notes
Document Observations
Provide detailed notes on work quality, challenges, and site conditions
Save Updates
System updates project progress and notifies relevant stakeholders
⚙️ Operations Guide
Workflow coordination and process optimization
Operations Responsibilities
Operations personnel manage the requisition workflow, coordinate between departments, ensure process compliance, and optimize operational efficiency across all projects.
Workflow Management
- Monitor requisition flow
- Identify and resolve bottlenecks
- Ensure timely processing
- Coordinate between departments
Approval Coordination
- Second-level approval authority
- Verify Project Manager approvals
- Ensure compliance with procedures
- Forward to Procurement
Process Optimization
- Analyze process efficiency
- Identify improvement opportunities
- Implement process changes
- Monitor performance metrics
Step-by-Step: Processing Requisitions
Review Approved Requisitions
Check Operations Dashboard for requisitions approved by Project Managers
Verify Compliance
Ensure requisitions follow company procedures and have proper documentation
Approve or Return
Approve compliant requisitions or return for corrections with comments
Forward to Procurement
Send approved requisitions to Procurement department for sourcing
Monitor Progress
Track requisitions through procurement and delivery stages
📦 Procurement Guide
Supplier management, purchasing, and LPO processing
Procurement Responsibilities
Procurement specialists manage supplier relationships, create purchase orders, negotiate pricing, ensure timely delivery, and maintain procurement records.
Supplier Management
- Maintain supplier database
- Evaluate supplier performance
- Negotiate pricing and terms
- Manage supplier relationships
LPO Processing
- Create Local Purchase Orders
- Select appropriate suppliers
- Set delivery terms and dates
- Issue LPOs to suppliers
Delivery Coordination
- Track order status
- Coordinate with stores for receipt
- Resolve delivery issues
- Update requisition status
Step-by-Step: LPO Creation & Issuance
Start Procurement Process
Select requisition and click "Start Procurement" to begin LPO creation
Select Supplier
Choose appropriate supplier based on price, quality, and delivery capability
Create LPO Draft
System generates LPO with all items, quantities, and pricing
Send for CEO Approval
Submit LPO to CEO for final approval before issuance
Issue to Supplier
Once CEO approved, issue LPO to supplier and track delivery
💰 Finance Guide
Payment processing, expense tracking, and financial reporting
Finance Responsibilities
Finance personnel manage payments, track expenses, generate financial reports, ensure budget compliance, and provide financial oversight across all projects.
Payment Processing
- Process supplier payments
- Verify delivery completion
- Maintain payment records
- Reconcile accounts
Financial Reporting
- Generate expense reports
- Track budget vs actual
- Project cost analysis
- Management reporting
Budget Management
- Monitor project budgets
- Flag budget overruns
- Cost control measures
- Financial forecasting
Step-by-Step: Processing Payments
Review Pending Payments
Check Finance Dashboard for delivered items awaiting payment
Verify Delivery
Confirm items were received by stores and meet quality standards
Process Payment
Create payment record and process through accounting system
Update Status
Mark requisition as "Payment Completed" in the system
File Documentation
Maintain proper records for auditing and reporting purposes
🏪 Stores Guide
Inventory management, stock control, and material issuance
Stores Responsibilities
Stores personnel manage inventory, receive deliveries, issue materials to projects, maintain stock records, and ensure proper storage and security of all materials.
Inventory Management
- Maintain stock levels
- Track inventory movements
- Conduct stock counts
- Manage stock valuation
Delivery Receiving
- Receive LPO deliveries
- Verify quantity and quality
- Update inventory records
- Confirm delivery completion
Material Issuance
- Process store requisitions
- Issue materials to projects
- Maintain issuance records
- Track project consumption
Step-by-Step: Receiving LPO Deliveries
Check Pending Deliveries
Review Stores Dashboard for LPOs awaiting delivery confirmation
Receive Physical Delivery
Inspect delivered items for quantity, quality, and condition
Confirm Delivery in System
Use "Confirm Delivery" to update received quantities and condition
Update Inventory
System automatically adds received items to store inventory
Notify Stakeholders
System updates requisition status and notifies relevant parties
🚚 Supplier Guide
Order management, delivery tracking, and communication
Supplier Portal Features
Suppliers can view their orders, track delivery status, update order information, and communicate with ADVANTA procurement team through the supplier portal.
Order Management
- View assigned LPOs
- Track order status
- Download order documents
- Manage order fulfillment
Delivery Tracking
- Update delivery status
- Provide delivery updates
- Upload delivery documents
- Confirm delivery completion
Communication
- Message procurement team
- Receive order updates
- Clarify order requirements
- Report delivery issues
Step-by-Step: Managing Orders
Login to Supplier Portal
Access your dedicated supplier dashboard with provided credentials
Review Assigned LPOs
Check for new LPOs and review order details, quantities, and delivery dates
Acknowledge Order
Confirm order acceptance and provide expected delivery timeline
Update Delivery Status
Provide regular updates on order preparation and delivery progress
Complete Delivery
Deliver items to specified location and confirm delivery completion
Requisition Workflow Process
Complete Requisition Lifecycle
Creation
Engineer creates requisition with items and specifications
PM Approval
Project Manager reviews and approves based on project needs
Ops Review
Operations ensures procedure compliance and forwards
CEO Approval
CEO provides final approval for major purchases
Procurement
Procurement creates LPO and manages supplier process
Delivery
Supplier delivers items to stores for inspection
Store Receiving
Stores confirm delivery and update inventory
Payment
Finance processes payment to supplier
Completion
Requisition marked complete and archived
Requisition Status Definitions
Awaiting Project Manager approval
Project Manager ApprovedApproved by PM, awaiting Operations
Operations ApprovedApproved by Ops, sent to Procurement
ProcurementBeing processed by Procurement team
LPO created, awaiting CEO approval CEO Approved
CEO approved, ready for LPO issuance
LPO IssuedLPO issued to supplier, awaiting delivery
CompletedAll items delivered and payment processed
Troubleshooting & Common Issues
Frequently Encountered Problems
❌ Cannot Login to System
Possible causes and solutions:
- Check you're using the correct role-specific login page
- Verify your email and password are correct
- Ensure Caps Lock is not activated
- Clear browser cache and cookies
- Try using Google Chrome browser
- Contact administrator if issue persists
❌ Requisition Stuck in Approval
Possible causes and solutions:
- Check if approver is available/on leave
- Verify all required information is provided
- Contact the approver directly for update
- Check if budget approval is required
- Contact Operations for workflow assistance
❌ System Running Slowly
Possible causes and solutions:
- Check your internet connection speed
- Close unnecessary browser tabs
- Clear browser cache and history
- Try accessing during off-peak hours
- Restart your computer and router
- Contact IT if problem continues
❌ Cannot Find Specific Feature
Possible causes and solutions:
- Verify your user role has access to the feature
- Check different menu sections
- Use the search functionality
- Consult this manual for role-specific features
- Contact administrator for access rights
❌ Error Messages During Use
Possible causes and solutions:
- Note the exact error message text
- Take screenshot if possible
- Try the action again after few minutes
- Check if others are experiencing same issue
- Report to IT with error details
Preventive Measures
- Regularly clear browser cache and cookies
- Keep browser updated to latest version
- Use recommended browser (Google Chrome)
- Maintain stable internet connection
- Log out properly after each session
- Report issues promptly to prevent escalation
Support & Contact Information
Getting Help
📞 Immediate Assistance
IT Help Desk
+256-707-208954
Email Support
it-support@advanta.co.ug
Support Hours
Mon-Fri: 8:00 AM - 5:00 PM
👥 Department Contacts
System Administrator
For user access and permissions
Operations Department
For workflow and process issues
Finance Department
For payment and budget queries
Issue Reporting Procedure
Document the Issue
Take screenshots, note error messages, and document steps to reproduce
Check This Manual
Review troubleshooting section for known issues and solutions
Contact Appropriate Department
Based on issue type, contact the relevant department
Follow Up
If not resolved in reasonable time, escalate to IT Help Desk
🚨 Emergency Contact
For system-wide outages or critical business-impacting issues, contact the IT Manager directly at +256-707-208954